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Lumen Lead Business Systems Solutions Architect - Multiple Locations, US in Utah

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

This position will be responsible for undertaking multiple complex projects requiring specialized technical knowledge in the areas of Enterprise Architecture, APIs, Application Development, Robotic Process Automation (RPA), and Chat platforms. Candidate should possess a desire to look for opportunities to incorporate new technologies within our Transformation organization such as Cognitive RPA, AI, and other up-and-coming technologies. Makes well-thought out decisions on complex or ambiguous architecture issues. Coordinates with other Architects, Process Analysts, Developers, and Business partners to determine solutioning requirements. Ensures the appropriate solutions are being implemented to increase efficiency and minimize overhead. Establishes and communicates common goals and direction for the team. Acts as a resource for training and guidance to less experienced staff.

The Main Responsibilities

• Provides technical direction to projects and services in an assigned area from design to production.• Ensure that the project is on schedule, is high quality, and meets required ROI targets.• Maintain knowledge in several of the following areas: RPA development, Enterprise System Architecture, mainframe development, midrange development, software development lifecycle management, software testing methodology, production deployment, technical architecture, development, and requirements management.• Accountable for timely project completion and delivery.• Manages project risks, issues and escalations by identifying and escalating to leadership for assistance in applying mitigation strategies to ensure overall project success• Input all necessary data for project tracking and planning• Provides continuous advice and best practices to developers and Project Manager related to delivery approach and strategy• Process documentation and analysis including specification of system requirements for business processes (data, presentation, and logic)• Utilize appropriate applications required for Architectural designs and documentation, e.g., MS Visio, Word, PowerPoint, etc.• Look for opportunities to implement future technologies• Partner closely with our overall IT and Dev Ops team leads and other Solution Architects to translate the customer's business requirements to define value and solution scope• Assist Project Managers to ensure smooth delivery of solutions• Other duties as assigned

What We Look For in a Candidate

Required:• Bachelor’s degree or equivalent education and related experience• 8+ years related technical experience• Previous Development and Architecture experience• Previous API Development & Testing knowledge (SOAP/REST)• Experience with API platforms such as SoapUi, Postman, and Swagger• Experience supporting operations and performing complex mathematical calculations• Strong analytical skills and the ability to drive change• Knowledge and development experience of RPA using UiPath or other RPA platforms• Experience with database structures, permissions, and PL/SQL• Experience with Agile Methodology

Preferred:• 6+ years of telecom experience• Experience with Itential Automation Platform• Experience with chat platforms such as Einstein, Watson, or similar.• Skilled with programming languages, such as, C#, Python, Django, Java (Spring)• Prior experience with Service Order Management (SOM) orchestration concepts/systems• Experience interacting with Enterprise Messaging Platforms

Education Bachelors or Equivalent

What to Expect Next

Requisition #: 235315

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.