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Fiserv Conversion Analyst in Utah

What makes a great Conversion Analyst?

The Conversion Analyst is an active participant in a high-profile position that supports Portico credit union clients transitioning from one core software to Portico. This position will have a wide variety of responsibilities throughout the course of the credit union’s conversion, making a willingness to do whatever it takes a must. The ideal candidate has a strong customer service background, excellent verbal and written communication skills, desire and capability to troubleshoot issues, and is extremely well organized. Knowledge of the credit union or banking industry is a plus.

In this role, you can look forward to:

  • Providing consultation to the client before, during and after conversion, including the correct use of system.

  • Supporting the client during Portico Go-Live by supporting teller and lending services during live week.

  • Managing outstanding issues for a credit union while they transition from the Delivery teams to Client Services

  • Communicating progress and any potential problems to management for awareness and/or resolution.

  • Maintaining the tools used to ensure the efficiency and effectiveness of conversion process

  • Supporting standard project management principles by managing project due dates efficiently as they apply to each implementation.

  • Using your ability to support concurrent projects.

  • Supporting Fiserv’s mission by providing outstanding service, support, and implementation of Fiserv integrated technology and service solutions to our internal and external clients.

Required Qualifications for Consideration:

  • High School Diploma required.

  • 2 years’ work experience required. Financial industry experience a plus.

  • Experience and interaction with clients are required.

  • Flexibility to work after hours/on-call/weekends go live as needed

Preferred Skills, Experience, and Education:

  • Experience with Credit Union products and services highly preferred.

  • Project Management capabilities

  • Portico experience a plus.

Travel required :

  • Up to 40% travel within the US as needed for internal team meetings and client on-site engagements

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Want to be a part of a team that effects change? This role supports our credit union products and solutions. These products provide integrated account processing solutions for more than one-third of the credit union marketplace. From identifying and adapting to changing regulations and mitigating risk to keeping pace with evolving technology and providing excellent member service with the right tools in place. Fiserv helps credit unions eliminate barriers to growth, realize efficiencies, ensure compliance, face risk issues head on and provide the superior service members deserve.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.