Utah IT Jobs

Mobile utah department of workforce services Logo

Job Information

NICE Systems, Inc. Software Engineer I (Digital Team, C# in SALT LAKE CITY, Utah

Software Engineer I Location: Salt Lake City, UT This position is ineligible for visa sponsorship. The Software Engineer I develops tests and maintains the inContact software platform. Key responsibilities include all tiers of the inContact technology, including (but not limited to) design and development of inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Digital First - Channels team at NICE-inContact has the responsibility of developing SMS and Cloud Email services , as needed to deliver on the companies Digital First Strategy , l everaging the latest AWS-based technologies (Lambda, Kinesis, SES, SQS, API Gateway), our solutions provide omnichannel connectivity for customers to connect with contact center agents. The DF- Channels teams are currently building our next-generation Cloud Email and SMS channels in AWS. Future projects on the roadmap include Chat, Social Media Messaging, and Work Item channels, all leveraging similar AWS architecture. This work combines "green field" development of our cloud-based channels, along with decomposition of our legacy platform. As a member of t his team, you'll help drive the creation of new microservices, internal support tools, telephony integration for SMS, customer enablement tools, and expansion of our CI-CD pipelines using Jenkins. As a Software Engineer I, a Typical Day Might Include the Following: *Work as a member of an agile team to enhance and improve software written in one or more of the following languages: HTML, CSS, JavaScript, C#, ASP.NET. *Design and present projects to improve current process and overall platform. *Code and test projects. *Deliver high-quality software on time *Attend meetings and training as required. *Work with system analysis and product management for the successful completion of a project.To Land This Gig You'll Need: *Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent work experience is required. *0-3 years experience in software development *Understanding of front end development frameworks: React, Angular, Node.Advanced knowledge of HTML, CSS, and JavaScript. *Experience in the following software languages: HTML, CSS, JavaScript, C#, ASP.NET. *Experience with the Microsoft Suite (.NET Framework, Visual Studio) *Excellent communication skills *Excellent problem-solving skills *Working knowledge of unit testing *Working knowledge of user stories or use cases *Team Player *Desire to work in a fast-paced environmentBonus Experience: *Experience developing with SQL Server or equivalent *Experience with TFS and Git-Bitbucket *AWS Experience *Experience with-knowledge of agile development process *Test automation experienceABOUT inContact: inContact makes it easy and affordable for organizations around the globe to create stand-out customer experiences while meeting key business metrics. inContact continuously innovates and is the only provider to offer a complete customer interaction platform in the cloud that is flexible, scalable and reliable for enterprise, small business, government and business process outsourcers. inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions. Equal Opportunity Employerandndash;minorities-females-veterans-individuals with disabilities-sexual orientation-gender identity