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GOLDMAN, SACHS and CO. ServiceNow Platform Architect - Vice in SALT LAKE CITY, Utah

ServiceNow Platform Architect - Vice President - Dallas or NY/NJ Location(s) US-TX-Dallas | US-NJ-Jersey City | US-CA-San Francisco | US-UT-Salt Lake City Job ID 2021-73282 Schedule Type Full Time Level Vice President Function(s) Application Support Region Americas Division Engineering Business Unit ETO Employment Type Employee MORE ABOUT THIS JOB YOUR IMPACT We're looking for a ServiceNow Architect, who is passionate about designing and implementing ServiceNow modules to solve our business problems across ITSM, Service Portal, HRSD, Security Operations and other modules; and be part of ServiceNow Center of Excellent in GS. OUR IMPACT At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering is at the critical center of our businesses. Our dynamic environment requires strategic thinking that is innovative and produces smart solutions. Want to push the limit of digital possibilities? Enterprise Technology Operations (ETO) is a business unit in Core Engineering focused on running scalable production management services with a mandate of operational excellence and operational risk reduction that is achieved through large scale automation, best-in-class engineering and by leveraging data sciences and machine learning. Within ETO, Production Runtime eXperience (PRX) team is a global team of engineers, who apply software engineering to production management services including availability, latency, performance, efficiency, service management, capacity planning and monitoring. PRX drive automation by building and adopting tools and practices that enable standardization of Technology's runtime environment. As a ServiceNow Technical Architect, you'll use your Subject Matter Expertise in the ServiceNow platform and the Now Platform capabilities to engineer solutions and help implement them in the GS ServiceNow instance. You'll be one of the core team members of the ServiceNow Center of Excellence within GS; who will lead the ServiceNow Program and Platform strategy within the firm. HOW YOU WILL FULFILL YOUR POTENTIAL Assist with the planning, strategy, and implementation of the ServiceNow modules such as ITSM, Service Portal, HRSD, Security Operations; and other modules, as part of ServiceNow Program strategy.* Analyze IT governance structures, and identify recommendations for enhancements based on ITSM best practices* Provide subject matter expertise, act as ITIL process advocate to design, develop and implement ITIL processes within the ServiceNow platform* Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions* To identify process improvement areas and drive related projects* Pro-actively manage risks, and stakeholder expectations, by implementing strong Platform onboarding, governance and operational practices* Design and build custom applications using ServiceNow Platform capabilities (ServiceNow Studio/Flow Designer/Integration Hub), by demonstrating strong SDLC practices (re-use, modular, quality review, automated... For full info follow application link. The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet. #InformationTechnology