NTT DATA, INC. Application Support Specialist- Java in SALT LAKE CITY, Utah
Req ID:110529 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Support Specialist- Java to join our team in Salt Lake City, Utah (US-UT), United States (US). Job Responsibilities Include: * Act as a key point of contact for operations and development teams to resolve business critical issues.* Develop deep understanding of proprietary financial applications.* Actively participate in Business Continuity Planning (BCP) activities.* Scripting repeat support tasks to reduce risk and bring efficiency* Analyze and resolve application issues* Identify defects, discrepancies, and trends by ways of code debugging or log analysis* Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas* Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly* Adopt various tools developed by Client Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.* Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them* Challenge existing application setup, processing and suggest different ways to solve problem or improve stability* Actively participate in Change management process with view to manage risk in production environment* Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency* Develop reports that provide trending statistics to track and manage application health and support service performance* Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire Basic Qualifications: * 1 year of experience of application support experience (Production/ User)* 3 years development experience with Java, or any other OO programming language (C++)* 3 years development experience with Databases (DB2)* Bachelor's degree (U.S. or equivalent) in Computer Science, Computer Engineering, Information Preferred Skills: * Exceptional system / technical analysis* Strong knowledge of the UNIX/Linux Operating system: shells, file systems, symbolic links, process management, etc.* Strong problem solving skills, ability to infer from previous examples, willingness to understand how an application is put together.* Excellent communication skills* Proven development/support experience in large-scale, enterprise-style financial services applications* Collaborating with end users to identify needs and opportunities for improved user interface* Ability to work... For full info follow application link. NTT DATA, Inc. (the andldquo;Companyandrdquo;) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.