Utah IT Jobs

Mobile utah department of workforce services Logo

Job Information

Henry Schein, Inc. Director, Software Development in American Fork, Utah

Henry Schein One delivers connected dental software and services, combined with expert business coaching, to help practices improve every aspect of practice management and grow profits. Our platform for integrated applications lets dental technology connect, share data and automate more tasks, creating a new digital workflow that helps teams work smarter and more efficiently. Our advanced integration improves each stage of the patient experience – from first contact and scheduling, to delivery of treatment and recurring care. Henry Schein One unifies market-leading software, web tools, support and patient services into the one platform that is a standard for connecting all practice dental technology.



  • *


This position is responsible to manage directly or through delegation, multiple software development teams consisting of roughly 100 team members focused on our Dentrix Ascend SaaS solution. Subordinates consist of all or part of the personnel necessary for the successful development of the software (Managers, Analysts, Quality Assurance Engineers, Software Engineers, Architects, Project Managers, etc.). Oversee all or part of analysis, quality assurance, software engineering, and project management efforts. Assist in establishing and communicating the strategic direction for the department and the product lines for which the position is responsible.

  • *



  • Ensure personnel understand expectations, have materials and equipment to meet those expectations, are placed in a role where they have strengths to meet those expectations, and are recognized for exceeding those expectations

  • Demonstrate a proficiency at encouraging personal development and helping TSMs to understand the importance of their role in fulfilling the mission of the organization

  • Ensure all personnel are committed to quality, have healthy work relationships, have a clear understanding of their career progression, and are given opportunities to learn and grow

  • Oversee staffing in regard to hiring, dismissals, performance management, and pay reviews

  • Communicate status of personnel, products, and projects with clear, concise reports and metrics to all stakeholders

  • Establish and ensure adherence to a department budget, provides project level budget forecasts and manages in accordance with the established budget

  • Communicate product and department future direction to team members and other stakeholders

  • Facilitate the creation of project plans with proper scoping, estimates, and resourcing

  • Ensure the correct execution of projects through all phases of the Software Development Life Cycle

  • Establish processes and controls in relation to software development and software deployment

  • Ensure through direct involvement or delegation that each team member is adhering to the standards and best practices outlined for the organization in regards to Analysis, Quality Assurance, Software Engineering, Project Management, and Release Management

  • Ensure an efficient, effective, and durable product is produced

  • Enable team members by empowering personnel and providing an atmosphere of transparency

  • Assist in the development of strategic objectives and long-range plans for the department and its associated product lines

  • Facilitate team member engagement by clearly communicating the company’s vision, mission, and strategic objectives

  • Educate team members on major changes in the market as well as important issues affecting the business in order to facilitate innovation and effective problem solving

  • Educate executives and other senior level stakeholders on major changes in software development technologies and/or methodologies that will affect the mid-to-long-range strategic plans for the organization



  • *

Typically 12 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 5 or more years of management experience.


  • *

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.


  • Outstandingmanagement and leadership skills and ability to attract, retain, motivate, develop, mentor and coach team members for high performance

  • Outstanding verbal and written communication skills and ability to resolve disputes effectively

  • Outstanding presentation and public speaking skills

  • Expertindependent decision making, analysis and problem solving skills

  • Understand, interpret and act on financial information and external trends that contributes to business profitability

  • Planand manage complex and successful projects; understand available resources, develop timeline, budget and assign areas of responsibility

  • Lead teams to achieve company goals and solve complex business issues in creative and effective ways

  • Expertplanning and organizational skills and techniques

  • Communicate effectively with senior management and key stakeholders

  • Excellentnegotiating skills and ability to effectively manage internal and external relationships

  • Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics

  • Broad professional and managerial skills with a full understanding of industry practices and company policies and procedures

  • Leadand develop virtual teams

  • Expertin multiple technical and business skills

  • Strategic planning skills


  • Experience implementing Service-Based or Micro-Services infrastructure

  • Experience leading distributed international teams

  • Experience leading large agile teams of 40 or more team members

  • Experience mentoring managers on best practices

  • Experience with SaaS products and the development of those products

  • Automating deployment pipelines as part of a Continuous Deployment initiative

  • Hands on experience working as a Software Engineer in a professional setting

  • Familiar with Node.js and Vue.js programming framework, preferred not required

  • Lean Six Sigma Certification, preferred not required

  • Prior work as a Director or higher in a large-scale organization, preferred not required

Full-Time Benefits Available:

  • Earn generous PTO (Paid Time Off)

  • Earn 7 Paid holidays

  • Competitive Medical, Dental, and Vision benefits

  • 401K with competitive company match

  • Flexible Spending Account (FSA)

  • Life Insurance, Short and Long Term Disability, AD&D

  • Lunch delivered daily from local restaurants for purchase

  • Onsite gym with personal trainer options

/Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status./

















Title: Director, Software Development

Location: UT-American Fork

Requisition ID: R111653